Empathy is the heart and soul of good listening

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Here are a couple of notes on good listening. This is most likely from Toastmasters.

– Give the speaker good and meaningful feedback.
– Nod, don’t be a lump on the log. If you are going to be a lump on the log. What kind of log are you going to be?
– Pay attention.

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About Melva Gifford

Melva is an author and storyteller.
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