At the toast master’s conference, A presenter talked about resolving conflicts. He does it professionally. I had his name but I spelled it so badly that I couldn’t tell what it is. These are the rest of my notes from last week.

 Focus on something that is most important to yourself and will be important for yourself

• When you prepare your speech ask yourself, what do you want your audience to do differently or feel differently and make sure that message is in your opening.
• Texas joke: A man heard a whamp whampe whamp under his car. Got out and change the wrong change tire
• Toaster masters are there for you to practice your stories and practice our antidotes.
• How do we create open body close body? That’s the basic structure. I’m doing a speech on change tell the story you need to change the right thing.
• Do not formulate a response to talk to an angry person.
• Everything in between those stories is to grow the point of your key message.
• Audience participation and have them do things.
• Do not give out handouts as the audience will look at them instead of you.
• No power point> get our audience involved.
• You interact with your audience to connect.
• Intercept attention: do it by asking a question. Ask a question that stimulates a yes response.
• engagement: you engage your audience. Do it as quickly as possible. Stories engage.
• Establish credibility: Even the intro spiffed it up. 97 success rate. The intro can tell how the speech will help them. And see how the intro. Tell how the presentation will help the audience.
• Teach them something. Inform and engage.
• Keep a pen and paper to gather stories.
• Reactions for survive response is for success.
• Once you learn their feelings and thoughts > come up with a solution that will be a win for both sides.

Do you have something to add? If yes, please do so in the comment section of this blog. If not Toastmasters, what organization has helped you and How?