Here is my additional CERT training concentrated upon the psychological environment created by a traumatic event.  This comes from the book.

Stabilizing victims:

• The goal of unseen psychological intervention on the part of certain members should be to stabilize the incident scene by stabilizing individuals. What you need to address the medical needs you also need to provide psychological intervention in the following ways.
• Observe individuals determine the level of responsiveness whether they pose a danger to themselves or others.
• The uninjured people involved in helping. Engage survivors in focus activity helps them cope, so give them constructive old jobs to do such as organizing supplies. This strategy is especially effective for survivors who are being disruptive.
• Help survivors connect to natural support systems, such as family, friends or clergy.

Provide support by:

• Listening to them talk about their feelings and their physical needs. Victims can need to talk to about what they’ve been through – and they want someone to listen to them.
• Empathizing candidate responses show victims as someone else shares their the means of pain and grief

Be an empathetic listener:

• We present an opportunity to listen and let the victim talk. Good listeners will
• Put yourself in the speaker shoes in order to better understand their point of view. Job on past experiences a try to imagine how the speaker is feeling. In order to limit the effects on precarious trauma, be careful not to completely take on the speaker’s feelings.
• Listen for the meaning, not just words, and pay close attention to the speaker’s nonverbal communication, such as body language, facial expressions, and tone of voice. Paraphrase the speaker periodically to make sure that you have to minister the speaker says in this shows are you listening. This reinforces the communication process
• Survivors that show evidence of being suicidal, psychotic or unable to care for themselves should be referred to mental health professionals for support. (This will be infrequent in most groups of survivors)

What not to say:

• When providing support, you should avoid seeing the following phrases. These, his mace intended to give comfort that they may be misinterpreted
• I understand – low situations you can understand unless we have had the same experience
• Don’t feel bad – despite has a right to feel bad need time to feel. You are strong or will get through this – we survivors don’t feel strong impression they will recover from the loss.
• Don’t cry – it’s okay to cry.
• It’s God’s will – with the person you do not know. Regis meaning to an event may insult or anger the person. It could be worse – at least you still have – – or anything will be okay – it’s up to the individual to decide whether things could be worse with anything can be okay. Rather than provide comfort these responses elicited strong negative emotions and distances driver from a. Its okay to apologize the survivor reacts negatively

Managing the Death Scene:

One unpleasant task of a certain member is the death: one challenge of CERT is when someone dies while under their care. This is what to do

• Cover the body; treated with respect. Wrap mutilated bodies tightly.
• Is someone has died in the treatment area moved them to the temporary morgue. The settlement is tag is dead during triage, not remove it from your area. Follow local laws and protocols for handling the deceased. Talk with local authorities to determine the plan
• Informing family and friends of a death
• In some cases family members or friends may not know of the death of a loved one can certainly was me to tell them. In this situation do the following
• Separate the family members and friends from others in a quiet private place. Have the persons sit down, if possible.
• Make a contest and music calm, kind voice.
• Use the following words to tell the family members and friends about the death.
• Quote sorry, but your family member has died. I’m so sorry. Quote is okay to reference the deceased worsens name on their relationship survivor if you know. Let the family members and friends green.

Have any additional suggestions? Please share them in the comment section of this blog.